Frequently Asked Questions
Find answers to common questions about our cleaning services, pricing, and policies.
What cleaning services do you offer?
We offer regular cleaning, deep cleaning, move-in/move-out cleaning, Airbnb cleaning, office cleaning, apartment cleaning, and window cleaning services across Cape Town, Johannesburg, Pretoria, and Durban.
How much do your cleaning services cost?
Our pricing varies based on the type of service and property size. Regular cleaning starts from R250, deep cleaning from R1,200, and move-in/out cleaning from R980. Contact us for a personalized quote.
Are your cleaners insured and bonded?
Yes, all our cleaners are fully insured, bonded, and background-checked. We take security and trust seriously to give you peace of mind.
Do you provide cleaning supplies and equipment?
Yes, we bring all necessary cleaning supplies and equipment. We use eco-friendly products and professional-grade equipment to ensure the best results.
How do I book a cleaning service?
You can book online through our booking system, call us at +27 87 153 5250, or contact us through our website. We offer flexible scheduling to fit your needs.
Can I schedule regular cleaning appointments?
Absolutely! We offer weekly, bi-weekly, and monthly cleaning schedules. Regular customers often receive discounted rates and priority booking.
What areas do you service?
We currently service Cape Town (all suburbs), Johannesburg (Northern Suburbs, Midrand, Eastern Suburbs, Southern Suburbs, Western Suburbs, Inner City), Pretoria (Central, Eastern, Northern, Western, Southern Suburbs, Golf Estates), and Durban (Coastal North, Central, Western, Southern Suburbs, South Coast, Upper Areas).
Do you offer same-day cleaning services?
Yes, we offer same-day service when available. However, we recommend booking in advance to ensure availability, especially for deep cleaning or move-in/out services.
What if I'm not satisfied with the cleaning?
We offer a 100% satisfaction guarantee. If you're not completely satisfied, we'll return within 24 hours to address any concerns at no additional cost.
Do you clean during weekends and holidays?
Yes, we offer cleaning services 7 days a week, including weekends and most holidays. Additional charges may apply for holiday cleaning.
Can I cancel or reschedule my appointment?
Yes, you can cancel or reschedule your appointment up to 24 hours in advance at no charge. Cancellations within 24 hours may incur a fee.
Do you offer eco-friendly cleaning options?
Yes, we use eco-friendly cleaning products that are safe for children, pets, and the environment. All our products are biodegradable and non-toxic.
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