Cleaning Service FAQs

Popular answers

Straight responses first—then detail—so you can decide fast.

• How much does cleaning cost in Cape Town?

  Current base prices start from R250 for Regular Cleaning and Airbnb Cleaning, R300 for Office Cleaning, R500 for Carpet Cleaning, and R1,200 for Deep Cleaning or Move In / Out Cleaning.

  Your final total is calculated online from the service, property details, extras, frequency, and other booking inputs—so use the live booking flow as the pricing authority before you confirm.

  Coastal and premium-band suburbs can trend higher when scope or routing is heavier; see Sea Point cleaning services for local context, then open Get your exact price with your address.

  • Small apartments often start lower; larger homes and deep cleans need more crew time.
  • Move-out and inventory-focused scopes usually sit at the upper end—ovens, fridges, and wet zones take longer.

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• What's included in a regular clean?

  Regular cleaning is a maintenance visit focused on kitchens, bathrooms, living areas, and floors using an agreed checklist—not a full detail reset.

  It’s designed for weekly or fortnightly upkeep: surfaces wiped, floors vacuumed/mopped where booked, bathrooms sanitised, and kitchens refreshed to a predictable baseline.

  Compare scope with deep cleaning when grease, grout, or built-up dust needs extra dwell time.

  • Exact inclusions follow what you select at checkout—room counts and add-ons matter.
  • Tell us about pets, lifts, or parking in notes so time on site targets cleaning—not logistics.

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• Can I book same-day cleaning?

  Yes—when cleaner availability and routing allow, same-day slots can appear in the online booking flow.

  Popular corridors (Atlantic Seaboard, Southern Suburbs hubs) fill faster—booking earlier in the day improves match quality.

  If you need urgent turnover, add access codes, parking, and scope notes so teams quote realistic time.

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• Do cleaners bring supplies?

  Supplies and equipment depend on the service you book.

  Deep Cleaning and Move In / Out Cleaning include Shalean-provided cleaning supplies. For Regular home cleaning and Airbnb Cleaning, customers provide the usual products and equipment unless a separate supplies option or charge is selected or agreed.

  Office and specialist services can have different requirements, so use the booking scope as the authority. Add allergy, product, or delicate-surface notes before checkout.